The Holiday rush is upon us. Is your equipment ready?

Wobbly & squeaking shopping carts? 

Your caster might be damaged or worn. Average lifespan of shopping cart casters is 2 years.

Here is more information on casters.

You can order your casters and hardware right here.

Pre-Season Inspection & Maintenance

To prepare your pallet jacks, walkies, and lift trucks for the holiday rush, focus on targeted steps that ensure reliability, safety, and efficiency:

Check for Wear & Damage

Inspect forks, wheels, handles, and hydraulic systems for cracks, bends, leaks, or excessive wear.

Lubrication

Apply suitable lubricants to pivot points, wheel axles, lift chains, and moving joints to prevent seizing and ensure smooth operation.

Battery Health (for electric units/walkies):

Inspect battery cables/connectors for corrosion and tightness.

Top off fluid levels as needed and equalize batteries if applicable.

Make sure batteries are fully charged, connections are secure, and backups are available.

Hydraulics: 

Check fluid levels for leaks (especially in lift trucks), inspect hoses and seals, and replace any worn components.

Tires & Casters: 

Look for flat spots, embedded debris, or uneven wear. Inflate pneumatic tires to proper PSI and replace worn wheels or tires.

Cleaning and Readiness

Remove Debris: Clean out wheel wells and undercarriages of all equipment to prevent obstructions and potential damage. Keep high-traffic floors clear of trip hazards, and check your shelves for instability or damage.

Stock Spares

Keep Extras: Keep an inventory such as extra wheels, batteries, seals, charging cables, and replace any that are showing significant wear.

You can find spare parts at a great price on our website.

Operator Checks and Training

Daily Pre-shift Checklists: Have operators perform walkarounds before use, looking for leaks, loosening components, or unusual noises. Perform deeper inspections weekly. You can find great checklists on the OSHA website.

Operator Training: Re-familiarize staff with safe handling and emergency shutdown procedures. Emphasize best practices for load limits, steering, parking, and charging/refueling.

Document Everything

Log all inspections, repairs, and maintenance actions for equipment monitoring and regulatory compliance.

For most repairs you can follow our step-by-step videos.

Order any replacement parts you need right here. 

We ship the same day! 

(if ordered before 6 P.M. EST) 

How to Replace the Handle Return Spring on a Pallet Jack

Follow these step-by-step instructions to safely and effectively replace the handle return spring on an AC Series pallet jack:

Tools Needed

6–8” C-clamp

3/16” pin punch

Hammer

Needle nose pliers

Long screwdriver (or hold-down pin)

Seal pick (if replacing seals)

Step-by-Step Process

1. Lower and Secure the Pallet Jack

Lower the jack completely.
Secure it in place using a pallet jack stop or a sturdy block to prevent movement

2. Disconnect the Chain Linkage

Remove the chain linkage from the release pedal under the handle.
Pull the control chain free from the handle axle.

3. Remove the Roll Pin

Use a 3/16” pin punch and hammer to remove the roll pin that secures the handle in place.

4. Relieve Spring Tension

Pull the handle down to compress the return spring.

Insert a long screwdriver or hold-down pin through the pump body to hold the spring in a compressed state, relieving tension from the handle axle.

5. Remove Handle Axle and Handle

Slide out the handle axle.
Lift the handle free from the pump assembly.

6. Compress and Remove the Spring

Use a 6–8” C-clamp to compress the spring further, allowing you to safely remove the hold-down pin.
Carefully loosen the C-clamp to let the spring decompress slowly.
Remove the old spring and spring cap from the pump

7. Replace Seals

Using a pair of pliers install lightly oiled U-cup into cylinder with wide side facing down towards pressure. Install Wiper seal with lip facing up.

8. Install the New Spring

Place the new handle spring and spring cap onto the cylinder.

Place lightly oiled piston thru cap and into cylinder.
Compress the assembly with the C-clamp, then insert the hold-down pin to keep it in place. Remove C-clamp.

9. Reassemble the Handle

Position the handle back onto the pump.
Reinstall the handle axle and secure it with the roll pin.

10. Release Spring and Reconnect Chain

Pull the handle down compressing spring, remove the hold-down pin, and allow the handle to return to its upright position.
Feed the chain back through the handle axle and reconnect it to the release pedal.

11. Test the Pallet Jack

Squeeze the handle and pump it several times to bleed air from the system.
Test the handle’s return action and ensure proper operation

12. Additional Tips

Always relieve spring tension carefully to avoid injury.
Use the correct tools to prevent damage or accidents.
Adjust the control chain if needed to ensure smooth operation after reassembly.

You can follow along this whole process in our step-by-step video.

Need seals? 
Or any other parts that need replacement? Head on over to our website.

Why use XL Poly Wheels?

 XL poly wheels are chosen for their ability to carry heavy loads, last longer under stress, protect floors, and reduce overall maintenance and operational costs—making them the go-to solution for tough industrial and material handling applications.

XL poly wheels (Extra Load polyurethane wheels) are specifically engineered for demanding industrial and material handling environments. 

Here’s why they are a preferred choice:

Superior Load Capacity

• XL poly wheels are designed to support heavier loads and are recommended for use for load wheels on 6000 Lbs. and higher capacity electric pallet jacks and all standup forklift outrigger wheels.
• Deliver a solid balance between load capacity and operator comfort.

Exceptional Durability and Wear Resistance

• The polyurethane used in XL wheels is engineered for excellent wear resistance and toughness in demanding operations and offers outstanding resistance to cuts, tears, and abrasion, even on rough or dirty floors. They are designed to withstand rough conditions, dock plates, and aggressive floor surfaces.
• XL Poly has a low heat build-up and therefore maintains tread integrity during long runs or heavy shifts without breaking down.
• This durability translates to fewer wheel replacements and reduced downtime, making them cost-effective in high-use environments.

Enhanced Safety and Performance

• XL poly wheels provide higher traction and shorter braking distances, improving safety for operators, especially in environments with dust or debris.
• Their balanced hardness ensures reliable performance without excessive deformation under load, maintaining machine stability.
• Precision machining ensures concentricity for smooth, quiet operation.

Floor Protection

• Polyurethane is a non-marking material, which means XL poly wheels protect floors from scratches and marks, a crucial benefit in warehouses, hospitals, and retail spaces.
• Their design also offers a cushioning effect, reducing vibrations and helping to protect sensitive equipment during transport.

Resistance to Environmental Hazards

• Polyurethane wheels are naturally resistant to chemicals, oils, and extreme temperatures, making them suitable for challenging environments such as food processing plants, freezers, and loading docks.

Reduced Maintenance and Operational Costs

• XL poly wheels limit heat build-up during high speeds and long runs, reducing the risk of bond failures and extending wheel life.
• Their low rolling resistance reduces energy consumption and wear on equipment, further lowering operational costs.
• Keeps rolling resistance steady, helping reduce strain on drive motors.

Application Versatility

• These wheels are commonly used in settings with 24/7 operations, such as grocery distribution centers, bottling plants, and manufacturing facilities where reliability is critical and "where all else fails".

Ideal Applications:

 XL Poly is best suited for:

• General Warehouse Use
  Ideal for indoor, moderately abrasive environments with smooth or mixed surface conditions.

• High-Cycle Material Handling
  Perfect for 1-2 shift operations moving heavy loads, pallets, and skids day in and day out.

• Aggressive Floor Environments
  Including warehouses with dock plates, rough concrete, or minor debris.

• Standard Electric or IC-Powered Lift Trucks
  Works across a wide range of forklift types — a great “go-to” compound when versatility is key.

• Manufacturing, Distribution, Automotive, and Building Materials Industries
  Where longevity and reliable traction are required without extreme environmental abuse.

Navigate our website to your lift truck brands and models, or shoot us an email which wheels you need, or call our knowledgeable customer service at 1-800-331-0839.

Everything you need to know about Lift Truck Tires

Choosing and maintaining the correct forklift tires is essential for safe, efficient, and cost-effective operations. Regular inspections, proper selection, and timely replacement are key to maximizing tire life and forklift performance.

And while we don't offer quite all of these options, it might be useful to know about them.

• Pneumatic Tires:
  Filled with air (like car tires), they provide excellent shock absorption and traction, making them ideal for rough or uneven outdoor surfaces such as construction sites and lumberyards. However, they are susceptible to punctures and require regular air pressure checks.
  
• Solid Pneumatic Tires:
  Made of solid rubber, these are puncture-proof and more durable than air-filled pneumatics. They are suited for environments with debris or sharp objects and have a longer lifespan.
• Cushion Tires:
  Made of solid rubber and fitted to a metal band, cushion tires are compact and best for smooth, indoor surfaces like warehouses and manufacturing facilities. They offer a smaller turning radius, making them ideal for tight spaces.
• Polyurethane Tires:
  Lightweight and durable, these are used mainly on electric forklifts in indoor environments. They provide good traction, are non-marking, and resist chemicals and cuts.
• Non-Marking Tires:
  Designed to prevent floor scuffing, these are essential in clean or appearance-sensitive environments such as retail, food, and pharmaceutical facilities.
• Specialty Tires:
  Options include fiberglass-impregnated tires for heat resistance, static-resistant tires for explosive environments, and cold-prepped tires for icy conditions.

We recommend:

Poly tires electric trucks, especially when ridden or capable of lifting above 4 feet, due to the superior stability vs. rubber tires. Polyurethane also has less rolling resistance than rubber which increases efficiency.

Polyurethane tires are harder, can carry greater loads and will outlast a rubber tire by as much as 4 times. However, they also have less cushioning ability.
Polyurethane tires offer improved traction with different tread types without sacrificing load capacity. They are more durable and are less likely to suffer from chunking, tearing or delaminating. Polyurethane tires are less prone to cutting or tearing.

Polyurethane can be slippery when wet but tread styles, such as the Diamond Groove or XGroove are available for wet and cold floor conditions while maintaining high load capacities.

Rubber tires can offer a softer ride and are generally used outdoors on the larger propane and internal combustion lift trucks. Rubber tires dissipate heat well and are recommended for use at higher speeds. They offer a broader footprint providing better traction, particularly in wet conditions, but have lower load capacities. Rubber tires are typically made with carbon black and because of this will mark indoor floors.

Tread Patterns

Smooth – Smooth surface tires are best on clean floors and standard warehouse environments.  There are several types of smooth tires.  SC = smooth crown. SF = smooth flat.  These can also have tapered sidewalls TSW or straight sidewalls SSW

X-Groove, also known as Diamond Groove (XG) – These have an X or Diamond pattern cut in the tire surface, best for wet floors and freezer areas.  

Worried about the wear of your tires?

Check out this video on 
When to Replace and How to Measure Your Drive Tire

Free tire pressing service available 

with the purchase of a new tire or tire and wheel combo. Tire and hub assemblies are available in stock for many of the most popular electric pallet trucks. 

If you don't see what you are looking for here, just call us at 800-331-0839 or email us at csinfo@genericparts.com.

Crown WP Series & PE Series  *  Big Joe WPT60  *  BT Prime SMX45  *  Hyster W40XT & W40Z  *  Jung Heinrich EJE120 * Mitsubishi PW23 & PW30 * Raymond 102XM * Toyota 7HBW23  *  Yale MPB040E 

We have the Press-On Tires you need!

PRE-PACKAGED WHEEL KITS

For easy Pallet Jack and Lift Truck repairs, our pre-packaged wheel kits contain wheels and all the hardware needed to install.

Easy to install 

Compact for Storage

Cost Effective

For Manual Pallet Jacks

For Electric Pallet Jacks

For Scissors Lifts 

Not sure how to replace your wheels and rollers?

We have step-by-step videos that show you how easy it is to

- replace the load wheels

- replace the steer wheels

________________________________________________________

Generic Parts Service is the world's largest supplier 

of after-market pallet jack parts

Check out our replacement parts for

Electric Lift Trucks
Manual Pallet Jacks
Industrial Seal kits 
and more

How-to adjust the handle on your pallet jack

If your pallet jack is not quite working as it should, sometimes a handle adjustment will do the trick.

Tools needed: 

• Hammer
• Philips screwdriver
• Screwdriver
• Pinpunch
• Pliers
• Wrench (10mm)

To adjust the handle on your jack, the first thing you want to do is make sure that the unit is raising. 

First we'll loosen up the 10 millimeter lock nut that's on your adjustment screw, located on the release pedal itself. Then back out the set screw until it no longer touches the release pin. Basically, turn it all the way out. Now the pedal is not contacting anything.

Put the unit to pump position with the lever down, pull the handle down so it's in
pump position, and lightly pump it. The jack is raising now. 

What you want to do then is to is pull the handle lever up into a neutral position and then turn the set screw as you are pumping the handle. And so it's still going up while you keep on turning it. Turn it a little more until it's stopped. At this point, it's in neutral position. 

Now you can take the jam nut, turn it back down, and tighten it back up with the wrench to lock into position. 

Now set your handle lever to "lower" and pump the handle. It should lower the jack. Then set the handle to the neutral position, which shouldn't lower the jack while pumping.

You can watch this process on our 

YouTube channel here.

If you have a question, please give us a call (800)331-0839 

Or send us an email at csinfo@genericparts.com.

Generic Parts has what you need to repair and maintain your material handling equipment.

How much hydraulic fluid?

How much hydraulic fluid is needed to fill the hydraulic unit of a Crown PTH or PTH50?

This hydraulic unit takes about 16 ounces or one pint (about half a liter) of hydraulic fluid.

What you can do is to add the hydraulic fluid right into the unit, just keep adding until the unit is about halfway full without the RAM installed. 
In other words, the fluid level should be about one inch above the seal. Again, if you want to
measure, it's about 16 ounces.

We recommend using Hydraulic fluid Grade AW32 - AW68.

You can watch this here.

If you have a question please give us a call (800)331-0839 

Or send us an email at csinfo@genericparts.com.

Generic Parts has what you need to repair and maintain your material handling equipment.