Wednesday, April 9, 2025

How-to adjust the handle on your pallet jack

If your pallet jack is not quite working as it should, sometimes a handle adjustment will do the trick.

Tools needed: 

  • Hammer
  • Philips screwdriver
  • Screwdriver
  • Pinpunch
  • Pliers
  • Wrench (10mm)

Adjust the handle on your jack


To adjust the handle on your jack, the first thing you want to do is make sure that the unit is raising. 

First we'll loosen up the 10 millimeter lock nut that's on your adjustment screw, located on the release pedal itself. Then back out the set screw until it no longer touches the release pin. Basically, turn it all the way out. Now the pedal is not contacting anything.

Put the unit to pump position with the lever down, pull the handle down so it's in
pump position, and lightly pump it. The jack is raising now. 

What you want to do then is to is pull the handle lever up into a neutral position and then turn the set screw as you are pumping the handle. And so it's still going up while you keep on turning it. Turn it a little more until it's stopped. At this point, it's in neutral position. 

Now you can take the jam nut, turn it back down, and tighten it back up with the wrench to lock into position. 

Now set your handle lever to "lower" and pump the handle. It should lower the jack. Then set the handle to the neutral position, which shouldn't lower the jack while pumping.

You can watch this process on our 

YouTube channel here.


If you have a question, please give us a call (800)331-0839 

Or send us an email at csinfo@genericparts.com.

Generic Parts has what you need to repair and maintain your material handling equipment.


Monday, March 10, 2025

How much hydraulic fluid?

How much hydraulic fluid is needed to fill the hydraulic unit of a Crown PTH or PTH50?

This hydraulic unit takes about 16 ounces or one pint (about half a liter) of hydraulic fluid.

What you can do is to add the hydraulic fluid right into the unit, just keep adding until the unit is about halfway full without the RAM installed. 
In other words, the fluid level should be about one inch above the seal. Again, if you want to
measure, it's about 16 ounces.

We recommend using Hydraulic fluid Grade AW32 - AW68.

You can watch this here.

If you have a question please give us a call (800)331-0839 

Or send us an email at csinfo@genericparts.com.


Generic Parts has what you need to repair and maintain your material handling equipment.

Tuesday, February 4, 2025

Let Generic Parts help you identify your pallet jack!

 When it comes time to repair your manual pallet jack, knowing what brand and model you have is crucial. We make it easy to identify your manual pallet jack so you can order the right replacement parts you need to get your jack moving again.


Save yourself valuable time and energy by going through our simple ID process!


1. Take a side-view photo of your pallet jack hydraulic unit

2. Email us at csinfo@genericparts.com or text (503)523-8990 a photo to our helpful customer service team. If you text, be sure to call us right after you send the text. 

One of our friendly customer service representatives will get back to you regarding your specific pallet jack model, along with a parts listing if available. Isn't that easy?!

If you have a question please give us a call (800)331-0839 

Or send us an email at csinfo@genericparts.com.


Generic Parts has what you need to repair and maintain your material handling equipment.


Monday, January 6, 2025

What to do if your pallet jack is not lifting anymore?

 Your Crown PTH50 pallet jack (or a jack with a similar pump) is not lifting anymore.

Your first step is to bleed the pump

Put the lever in the release position and pump the handle. About 10 times. That will cycle any air bubbles out of the valve.

If there is still no lifting, check the oil level in the pump. Unscrew the fill plug and check. You should see oil in there, but only to about an inch below the top—not all the way full!

Disconnect the lifting link from the lever and pump the handle: if the pump is lifting, your problem is with the lifting link in the handle. If it is not lifting, your problem is in the pump.

Now you isolated the problem, you can check with us to see if we have a replacement pump or you may decide to rebuild your hydraulic unit with one of our seal kits. 

We have how-to videos to help you.


We break the process down into 3 parts:
1) Remove from pallet jack
2) Take the unit apart and drain
3) Rebuild with new seal kit

 Part 1:


Get the Crown Seal Kit for your pump, and any other parts you might need.
 

Order replacement parts at 800-331-0839

www.GenericParts.com




Thursday, December 5, 2024

Heat Eater Casters


Did you know we offer Heat Eater Casters designed specifically for bakery carts and other high-temperature applications?



Heat Eater Casters for Bakery and Oven racks are among the most frequently used and abused casters. In many businesses, these wheels are used all day and night, 7 days a week. We recommend rotating oven racks, so the wheels are not used 24/7. But of course that depends on the number of racks at your disposal.
We carry the Green High-Temperature Epoxy Resin Wheels that outperform any other high-temperature wheel on the market, specifically for bakery and oven applications.

Available as

High Temperature Caster Wheel Only, 4 X 1-1/2"



or as

 

We also have Casters for your Shopping Carts, Tray Carts, and Stocking Carts.

Call today to order, or ask for a convenient fax order list.




And remember, if you order before 6PM EST M-F we'll ship that same day.


You can order online at www.genericparts.com 
or call us at 800-331-0839.

Tuesday, November 12, 2024

Step-by-step: How to replace steer wheels

How to replace the steer wheels on your pallet jack

Tools needed:

Flathead screwdriver
Snap ring pliers

Process

First, you need to turn the jack upside down.

Here is a video showing you the correct way to turn your jack over.

Once your jack is turned, remove the hubcaps on each wheel.


Next, use a small six-inch pair of snap ring pliers to remove the snap ring., then slide off the washer.


At this point, the handle will need to be pivoted from one side to the other, allowing for the wheel to slide off the axle.
Now we'll install the new wheels in reverse order: Place the wheel on the axle, add the washer, and secure with the snap-ring. Finish placing the hubcap. Same on the other side of the axle with the second wheel.

Now we turn the jack back upright. You want to lower the jack with the handle in the release position. Pump the handle five or six times which will bleed out any air that may have floated into the valve area.

Find new steer wheels for your pallet jack on our website.

We recommend always having an extra set of wheels to avoid downtime.

We also offer convenient Complete Wheel Kits that contain a set of steer wheels, a set of loads wheels and all the hardware needed to replace them.

For questions or to place orders: 800-331-0839 or email csinfo@genericparts.com



Friday, October 11, 2024

Who likes squeaky shopping carts?

 

No one... ever.

Nothing is more annoying to your customers 

- and damaging to your floors -

than squeaky shopping carts.



What causes the squeaking?

If the caster is not aligned correctly it will cause wobbling, and over time, squeaking. 

It might be the age of the casters - shopping cart wheels have an average life span of 2 years - improper installation, or usage of the caster at high speeds.

So how do I fix this?

Regularly clean your carts. Remove large debris by hand, then wash with hot water. Power washers are recommended. This also helps reduce rusting and prolongs the life of your carts. After cleaning inspect your carts and repair minor problems like a damaged bumper or a loose handle.

If your casters are still squeaky after you wash them, lubricate them.

If your casters are rusty or broken beyond repair, replace the wheels. Shopping cart wheels and casters have an average lifespan of two years.

Generic Parts offers a wide range of quality casters. Here is a guide on how to measure your wheels to make sure you order the correct replacements:


Our knowledgeable Customer Service Team is always ready to assist you with your order or answer any technical questions. 

Here is more information on our selection of Casters.

Ask for our Caster Replacement Kit - enough parts for 6 shopping carts!

For questions or to place orders: 800-331-0839 or email csinfo@genericparts.com








How-to adjust the handle on your pallet jack

If your pallet jack is not quite working as it should, sometimes a handle adjustment will do the trick. Tools needed:  Hammer Philips screwd...