Who likes squeaky shopping carts?

 

No one... ever.

Nothing is more annoying to your customers 

- and damaging to your floors -

than squeaky shopping carts.

What causes the squeaking?

If the caster is not aligned correctly it will cause wobbling, and over time, squeaking. 

It might be the age of the casters - shopping cart wheels have an average life span of 2 years - improper installation, or usage of the caster at high speeds.

So how do I fix this?

Regularly clean your carts. Remove large debris by hand, then wash with hot water. Power washers are recommended. This also helps reduce rusting and prolongs the life of your carts. After cleaning inspect your carts and repair minor problems like a damaged bumper or a loose handle.

If your casters are still squeaky after you wash them, lubricate them.

If your casters are rusty or broken beyond repair, replace the wheels. Shopping cart wheels and casters have an average lifespan of two years.

Generic Parts offers a wide range of quality casters. Here is a guide on how to measure your wheels to make sure you order the correct replacements:

Our knowledgeable Customer Service Team is always ready to assist you with your order or answer any technical questions. 

Here is more information on our selection of Casters.

Ask for our Caster Replacement Kit - enough parts for 6 shopping carts!

For questions or to place orders: 800-331-0839 or email csinfo@genericparts.com

Basic troubleshooting for your pallet jack

Your jack is not working properly. So now what?

Here are some tips for basic troubleshooting:

If your jack is not lifting, the first thing to try is to bleed the pump: hold the lever in the release position like you are lowering the jack, and pump the handle about 10 times. This will recycle any air that is still in the hydraulic unit out of the valve and back into the reservoir where it should be.

Bleeding should resolve most lifting problems.

If the jack is still not lifting, the second thing to do is check your oil level. Carefully remove the fill plug to be able to see your oil level. For most brands of pallet jacks, the reservoir shouldn't be filled. The oil level should be about an inch to an inch, i.e., a half below the top.

Are you still having problems? To determine whether the problem is in the pump, or the handle, disconnect the lifting linkage from the lever. Make sure the lever moves freely and it's not sticking to anything. Now try to pump your handle. If the jack raises, you know your problem is in the handle or the linkage. If the jack does not raise, and you have confirmed that the problem is in the pump,  most likely the valve.

Here we show a valve replacement

If the trouble is in the handle, here you can follow along on how to adjust a handle

and here we show how to install a handle

The see all these tips, here is a troubleshooting video for an AC series pallet jack.

If your problem persists with the pump, you might have to rebuild the hydraulic unit. This is a more involved process, which you can follow (shown on a Crown PTH) here.

And finally, if you need parts for your pallet jack, but need to know what brand or model it is, take a picture of the side view of the hydraulic unit like we show you here, and text us the picture. We'll identify it for you!

And remember, your jack is your workhorse! Always inspect your jack regularly, never exceed the load capacity, and wear proper hand and foot protection, to name a few basic safety precautions.

And, of course, always visit Generic Parts Service for your replacement parts. We recommend always having an extra wheel kit on hand. And we always ship the same day (if ordered before 6pm EST).

Quality replacement parts for

electric lift trucks  and manual pallet jacks 

Fast Lift Parts is the world's largest supplier

of after-market pallet jack parts.

Order today at www.genericparts.com

800-331-0839     *      csinfo@genericparts.com

We go the extra mile

to make sure you get what you need

- fast.

Step-by-step: How to replace the load wheels on your pallet jack

Load wheels are the most worn - and easiest replaceable - part on your jack

Ensure your load wheels are in top working condition, otherwise, you risk damaging your jack, the load, and even yourself! To ensure even movement of your jack we recommend always replacing both rollers. 

Tools needed: Hammer, 3/16" pin punch, 3/8" pin punch, pliers

First, flip the jack over.

Next, remove the worn rollers: Drive out the locking pin on both sides of the rollers, using your 3/16" pin punch. Then, with your 3/8" pin punch, drive out the axle. Remove the old wheels.

Now slide the axle through the bracket, so you can place a washer on it. Line up the hole for the locking pin with the hole on the bracket. Hold the new load wheel between the brackets and slide the axle through. Just before the axle reaches the second bracket, slide on the second washer, and drive your axle the rest of the way through. Tap with the hammer to get it all the way through.

Take your 3/16" pin punch and block the hole on one side with the pin punch. This will hold the axle in place when you install your locking pin. Hold the pin with the pliers and drive it in place with the hammer. Take the pin punch out and place the 2nd pin. Repeat on the other fork.

That's it!

Here is the video 

We offer convenient load wheel kits for most brands and models.

Or you can get a complete wheel kit with load wheels, steer wheels, and all necessary hardware.

On both kits, you get the hardware for free.

Make sure to visit our website for any other parts you might need, also for 

walkies and electric lift trucks, 

forklifts, 

gravity conveyors, 

and more.

Call us at 800-331-0839 

What wheels are best for my application?

 Everyone wants to know - what is the best load wheel to use for their pallet jack or electric lift truck.  

 

Polyurethane (Poly)

Ideal for display floors, carpeting, and warehouses. They mark floors the least while rolling easily and quietly.

Ultra-Poly

They are longer lasting and they roll more easily than regular poly. Ultra-poly is very hard and won't shatter if too cold and they are also non-marking.

Nylon

A harder material that is best for cold storage applications. It is also the material of choice for use in environments that may cause rust or corrosion like poultry processing, and working with seafood.   

Steel Wheels

These are best for use on factory floors where there may be metal shavings or hard debris on the floor, and where noise is not an issue.

One or two?  

Replacing the whole load wheel bracket is more time-consuming and expensive than choosing two wheels during regular maintenance.

Because we so strongly advocate changing both at the same time we created wheel kits, and they are priced at a substantial discount.  

Quality replacement parts for

electric lift trucks  and manual pallet jacks 

Fast Lift Parts is the world's largest supplier

of after-market pallet jack parts.

Order today at www.genericparts.com

800-331-0839     *      csinfo@genericparts.com

We go the extra mile

to make sure you get what you need

- fast.

Choosing the right pallet jack comes down to efficiency and safety

 

Which is the Right pallet truck for my business?

Ed Holden

In today's fast-paced warehouse environment, maximizing efficiency and ensuring worker safety are huge concerns.  Choosing the right pallet jack can significantly impact both. 

Pallet trucks are the backbone of the warehouse, but with so many different models available, choosing the wrong one can have far-reaching negative results, from monetary loss to worker injuries. There is no one-size-fits-all solution.

The first step is understanding your load capacity needs.

Overloading a pallet truck can lead to breakdowns, safety hazards, and even damage to your inventory. 

Choosing a truck with too high a capacity for your typical loads can be wasteful.

Remember the people who are using the trucks every day. Many warehouse workers will spend most of their day operating these machines, so they must be efficient and easy to use. For example, choosing models with ergonomic features like padded handles, adjustable tillers, and proper fork height promotes proper posture and reduces strain, minimizing the risk of repetitive stress injuries.

Do I need a manual or electric pallet jack? The decision between manual and powered pallet jack depends on specific customer needs. A manual pallet truck might be sufficient for short distances and lighter loads. However, for long travel distances, heavier loads, or frequent use, we recommends powered options to improve efficiency.

With a knowledgeable customer service team and round-the-clock support, Generic Parts Service has become one stop shop for all your material handling needs.

Email csinfo@genericparts.com

or

call us at 1-800-331-0839

We've got over 200,000 new replacement parts for

Electric Lift Trucks 

Manual Pallet Jacks 

Wheel Kits for Electric Lift Trucks

Wheel Kits for Manual Pallet Jacks

And more!

IDENTIFY YOUR PALLET JACK!

 

Let us help you identify your pallet jack.

1. Take a side view photo of your pallet jack hydraulic unit. Here is a sample:

2. Email or text (503)523-8990 a photo to our helpful customer service team. (If you text, please call us back during business hours to let us know - 800-331-0839)

One of our friendly customer service representatives will get back to you regarding your specific pallet jack model, along with a parts listing if available. Isn't that easy?!

If you have a question please give us a call (80)331-0839 or send us an email.

Time to check your battery chargers!

 

Check your batteries, battery chargers, and connectors.

Before using battery chargers, always check the AC and DC Cables, plugs, contact tips, and connectors for damage, exposed copper, and signs of excessive heat.

And to ensure the proper function of your batteries:

• Check the cell water levels and add water as needed. 
• Wipe down the top of the battery with a neutralizer as needed.
• Inspect the batteries, including the cables, connectors, contact tips, cell tops, inter-cell connectors, and watering systems for signs of physical damage, excessive heat, or corrosion.   

Our vast inventory includes

 

and



Browse our selection of electric lift truck Battery Chargers and Battery Connectors by Crown, Hyster, Raymond, Toyota, Yale, and others.

Need help finding the right battery charger for your model?

Email csinfo@genericparts.com

or

call us at 1-800-331-0839

We've got over 200,000 new replacement parts for

Electric Lift Trucks 

Manual Pallet Jacks 

Wheel Kits for Electric Lift Trucks

Wheel Kits for Manual Pallet Jacks

And more!