Showing posts with label technical help. Show all posts
Showing posts with label technical help. Show all posts

Monday, September 30, 2019

IDENTIFY YOUR PALLET JACK


You called Generic Parts because your pallet jack needs some work. But the label or data plate is missing or it has been painted over and you just don’t know what make or model you have. Or perhaps it was imported or re-branded and you are not finding the parts information you need.
You are in luck because most manual pallet jacks can be identified by the hydraulic pump on the pallet jack. The hydraulic unit is the main identifying point on any manual pallet jack. 
Generic Parts has line drawings for many of the most common pallet jack on our website to help you compare and identify your pallet jack model.
Perhaps you have looked at the line drawings but are not quite sure. We can help you identify your pallet jack!
Email a side view picture of the hydraulic unit to csinfo@genericparts.com

Text your photo to our dedicated text line - 503-523-8990.
Be sure to let us know what information you have on the jack and what parts you are looking for. Then we can respond with parts information and if possible a quote. And you can always call us for assistance during our normal business hours 6 AM to 4:30 PM PDT at our free technical helpline: 
1-800-331-0839

Still not sure? Just watch this video:

 How to identify your pallet jack


Save... 
...Time with same-day shipping
...Money with FREE shipping on orders over $450*
When did you last replace the wheels on your pallet jack? 

www.genericparts.com

Monday, July 29, 2019

Everything you need to know about Lift Truck Tires


Everything you need to know about Lift Truck Tires

Free tire pressing service available with the purchase of a new tire or tire and wheel combo. Tire and hub assemblies are available in stock for many of the most popular electric pallet trucks. If you don't see what you are looking for here, just call us at 800-331-0839 or email us at csinfo@genericparts.com.

Crown WP Series & PE Series  *  Big Joe WPT45  *  BT Prime SMX45  *  Hyster W40XT & W40Z  *  Jung Heinrich EJE120 * Mitsubishi PW23 & PW30 * Raymond 102XM * Toyota 7HBW23  *  Yale MPB040E & MPB045E

Poly tires are recommended for electric trucks, especially when ridden  or capable of lifting above 4 feet, due to the superior stability vs. rubber tires. Polyurethane also has less rolling resistance than rubber which increases efficiency.
Polyurethane tires are harder, can carry greater loads and will outlast a rubber tire by as much as 4 times.  However, they also have less cushioning ability.  Polyurethane tires offer improved traction with different tread types without sacrificing load capacity.  They are more durable and are less likely to suffer from chunking, tearing or delaminating.  Polyurethane tires are able to roll over debris and rough floors with less likelihood of cutting or tearing.

Polyurethane can be slippery when wet but tread styles, such as the Diamond Groove or XGroove are available for wet and cold floor conditions while maintaining high load capacities.

Rubber tires can offer a softer ride and are generally used outdoors on the larger propane and internal combustion lift trucks.  Rubber tires dissipate heat well and are recommended for use at higher speeds. They offer a broader footprint providing better traction, particularly in wet conditions, but have lower load capacities.  Rubber tires are typically made with carbon black and because of this will mark indoor floors.


Tread Patterns

Smooth – Smooth surface tires are best on clean floors and standard warehouse environments.  There are several types of smooth tires.  SC = smooth crown. SF = smooth flat.  These can also have tapered sidewalls TSW or straight sidewalls SSW


X-Groove, also known as Diamond Groove (XG) – These have an X or Diamond pattern cut in the tire surface, best for wet floors and freezer areas.  


Check out these other awesome HOW TO VIDEOS

We have the Press-On Tires you need!

Monday, July 9, 2018

Which load wheel is best?

You need wheels for a pallet jack. 

Have you ever gone online or studied a catalog and thought "Aren't all pallet jack wheels the same?" or "I have no idea what I need!"? Or maybe you service pallet jacks and the wheels just are not lasting as long as you (or the person paying the bills) would like?

In this post, we are going to take a look at the different load wheel options we offer, and their pros and cons.

Load Wheel Options;

Polyurethane and Ultra-Polyurethane treads are the most common wheel treads you'll encounter on a pallet truck.

Polyurethane (Poly) Tread Wheels: These have a chemical bond that secures the poly tread to a steel core (or hub). This option is ideal for display floors, carpeting, and warehouses. They mark floors the least while rolling easily and quietly. Under really heavy loads (2,500lb +), if left to sit more than 8 hours, there is a possibility of the wheels flat spotting.  



Ultra-Poly Wheels: Longer lasting and they roll more easily than regular poly, also a chemical bond on a steel core. Ultra-poly is very hard and won't shatter like nylon if too cold (i.e. in and out of a freezer). They are also non-marking with the possibility of flat spotting, as mentioned above.

red Ultra-Poly Load Wheel with bearings


Nylon Wheels: This is a harder material that is best for cold storage applications. It is also the material of choice for use in environments that may cause rust or corrosion like poultry processing, and working with seafood. It can also be the best choice for refrigerated transport trucks that have the grated floors. Lastly, they can be a good choice if the pallet truck is taken outside on rough pavement. These are however more likely than poly to mark floors, so be mindful when using inside a showroom or a hotel lobby, for example.

White solid nylon load wheel with bearings




Steel Wheels: When all else fails you may need solid steel wheels. These are best for use on factory floors where there may be metal shavings or hard debris on the floor, and where noise is not an issue. What they lack in their ability for use in a sneak attack (they’re pretty loud) they make up for in sheer durability. These are also a good choice if you need to work outside on rough asphalt. But they can damage nice floors, so avoid use on floors you want to remain "pretty". 

Solid steel load wheel with bearings



One Wheel or Two?

Now that you've got an idea of which type of wheel is best for your specific uses you are faced with another sometimes tough decision. One wheel or two?

First, most pallet jacks have two load wheels. One load wheel is located under each fork. At times you'll have what's called a tandem assembly which means there are two wheels under each fork but they share the same bracket.

Unless a pallet jack is brand new, we always recommend replacing both load wheels at the same time. No, we are not just trying to up-sell you! There is a legitimate benefit
, so hang on with me for a little longer. Have you ever gone to have the tires on your vehicle replaced and told the sales guy you only wanted one? You probably got the funny squinty eyes from the sales guy for this same reason.  

Load wheels wear down and get shorter the longer you have used them. Load wheels (like pallet jack steer wheels or the tires on your car) do not act independently but are a portion of a larger machine. Even a little difference in diameter causes stress on the mating (aka connected) parts which then causes issues down the line. One example would be of the pivot axles that are located the load wheel brackets eating through the bushings
, or egging out the holes in that bracket or where they articulate (attach) in the fork frame. You may not notice there is an issue until something breaks, or you go to replace that originally unchanged wheel and find you need a whole new bracket on one or both sides. 

Trust us that replacing the whole load wheel bracket is more time consuming and expensive than choosing two wheels during regular maintenance.

Because we so strongly advocate changing both at the same time we created wheel kits to get you everything you need, and they are priced lower than the two wheels by themselves. Here is an example - - GWK-BF-LW


GWK-BF-LW



Extra Resources

Here are some more links you may find handy as you venture down the road of replacing your load wheels






Have a suggestion for a future blog post?  

Need help ordering parts from www.genericparts.com?  

Give our friendly Customer Service team a call at 800-331-0839 or e-mail us at csinfo@genericparts.com 






Thursday, May 10, 2018

How to replace corroded Load Wheels

How many of you have wondered how in the world you're going to replace those rusty corroded load wheel axles?  It's no laughing matter when you're face to face with many a different variation of old, broken and rusty.  We hope the resources you find in this post gets the old off and the new rolling smoothly! 

Below you'll find a link where you can follow along with our expert technician so let's get that pallet jack up and running like brand new again!

- First, you'll want to research the necessary replacement parts and place your order online.  The easiest way to get what you need is by ordering a complete wheel kit.  

These kits include new wheels, axles and the fasteners.  Here is one example of the load wheel kit on the Global Pallet Jack model 334475, part number GWK-334475-LW



Click here to see all the wheel kits we have available for manual and electric lift trucks

- Next you'll want to make sure you have all of the required tools on-hand for removal & re-installation:
  • Safety Glasses
  • Hammer
  • Pliers
  • 3/16" Pin Punch
  • 3/8" Pin Punch
  • Hack Saw/Sawzall

Next, follow along with this video !


Be sure to check out Generic Parts Service YouTube channel for more videos:




What other instructional pallet jack repair videos would you like to see?
Comment below and let us know!