Showing posts with label Pallet jack service & repair. Show all posts
Showing posts with label Pallet jack service & repair. Show all posts

Wednesday, May 12, 2021

Steer Wheels - which ones are best for your pallet jack?

There is a host of different materials for steer wheels available. 


Polyurethane and Ultra-Polyurethane treads are the most common wheel treads you'll encounter on a pallet jack.

What's best for your pallet jack depends on where and how you use it.

 

Poly Tread on Nylon Hub


These have a chemical bond that secures the poly tread to a steel core (or hub). This option is ideal for display floors, carpeting, and warehouses. They mark floors the least while rolling easily and quietly. Under really heavy loads (2,500lb +), if left to sit for more than 8 hours, there is a possibility of the wheels flat-spotting.

Ultra-Poly Tread on Aluminum hub


Longer lasting and they roll more easily than regular poly, also a chemical bond on a steel core. Ultra-poly is very hard and won't shatter like nylon if too cold (i.e. in and out of a freezer). They are also non-marking with the possibility of flat-spotting, as mentioned above.

Solid Nylon Wheel 


This is a harder material that is best for cold storage applications. It is also the material of choice for use in environments that may cause rust or corrosion like poultry processing, and working with seafood. It can also be the best choice for refrigerated transport trucks that have grated floors. Lastly, they can be a good choice if the pallet truck is taken outside on the rough pavement. However these are more likely than poly to mark floors, so be mindful when using inside a showroom or hotel lobby, for example.

Solid Steel Wheel 


When all else fails you may need solid steel wheels. These are best for use on factory floors where there may be metal shavings or hard debris on the floor, and where noise is not an issue. What they lack in their ability for use in a sneak attack (they’re pretty loud) they make up for in sheer durability. These are also a good choice if you need to work outside on rough asphalt. But they can damage nice floors, so avoid use on floors you want to remain "pretty".

One Wheel or Two?

Now that you've got an idea of which type of wheel is best for your specific uses you are faced with another sometimes tough decision. One wheel or two?
First, most pallet jacks have two steer wheels. They are located on the main body of the jack, attached to the hydraulic unit, and therefore the handle. 

Unless a pallet jack is brand new, we always recommend replacing both steer wheels at the same time. There is a legitimate benefit  
Steer wheels wear down and get shorter the longer you have used them. Steer wheels (like pallet jack load wheels, or the tires on your car) do not act independently but are a portion of a larger machine. Even a small difference in diameter causes stress on the mating (aka connected) parts which then causes issues down the line. 

You find all variation wheels for most pallet jack brands here.

Because we so strongly advocate changing both at the same time we created wheel kits to get you everything you need, even the load wheels, and they are priced so that the hardware comes for free. 

Here is an example:


Complete wheel kit for Crown PTH 50

 Additional resources:


Here are some more links you may find handy as you venture down the road of replacing your steer wheels:


How do I find out the make and model of my pallet jack?


Video: How to turn a pallet over


Step-by-step video on how to replace your steer wheels


Step-by-step video on how to replace your load wheels


And more videos


Have a suggestion for a future blog post?  Need help ordering parts from www.genericparts.com?  


Give our friendly Customer Service team a call at 800-331-0839 or e-mail us at csinfo@genericparts.com 






Monday, September 30, 2019

IDENTIFY YOUR PALLET JACK


You called Generic Parts because your pallet jack needs some work. But the label or data plate is missing or it has been painted over and you just don’t know what make or model you have. Or perhaps it was imported or re-branded and you are not finding the parts information you need.
You are in luck because most manual pallet jacks can be identified by the hydraulic pump on the pallet jack. The hydraulic unit is the main identifying point on any manual pallet jack. 
Generic Parts has line drawings for many of the most common pallet jack on our website to help you compare and identify your pallet jack model.
Perhaps you have looked at the line drawings but are not quite sure. We can help you identify your pallet jack!
Email a side view picture of the hydraulic unit to csinfo@genericparts.com

Text your photo to our dedicated text line - 503-523-8990.
Be sure to let us know what information you have on the jack and what parts you are looking for. Then we can respond with parts information and if possible a quote. And you can always call us for assistance during our normal business hours 6 AM to 4:30 PM PDT at our free technical helpline: 
1-800-331-0839

Still not sure? Just watch this video:

 How to identify your pallet jack


Save... 
...Time with same-day shipping
...Money with FREE shipping on orders over $450*
When did you last replace the wheels on your pallet jack

www.genericparts.com

Wednesday, November 14, 2018

When should I replace my wheels?

A common question we run across in pallet jack maintenance is "When do I replace the wheels on our equipment"? Of course you may need it when if it's dropped off a dock but your equipment will last longer if regular routine maintenance is performed.

To help out our customers we've created this reference guide  for manual pallet jack steer wheels and load wheels.  Below is a brief overview of the process, however we recommend printing it out for the full details and storing with your reference material.  We advise performing the below inspection points every 6 months.

Pallet Jack Wheel Inspection 

1. Test raise & lower function. If unit will not lift, bleed hydraulic unit by pumping handle 10 times with control lever in release position.

2. Once you have verified that the pallet jack will raise and lower, inspect both steer wheels and load wheels. Replace wheels if worn down .25" from new, debris is embedded in material or inhibiting the wheel from turning freely.

Note: Always replace both load wheels or steer wheels even if only one wheel meets the criteria for replacement.

3. Inspect the entry rollers. If they do not turn freely or are visibly damaged, replace.

Pre-Packaged Wheel Kits

Once you know you need to replace a set of Load Wheels, Steer Wheels (or both), a Pre-Packaged Wheel Kit is the best option on the market.  We were the first in the industry to create Pre-Packaged Wheel Kits.  They are in stock and ready to ship same day for most manual and electric pallet jack models.  Our goal is to make routine maintenance as easy as possible and we are excited to see how popular they have become among technicians.

Pre-Packaged Load Wheel kits for electric and manual lifts come ready to install.  You'll receive a pair of load wheels assembled with bearings plus the axles and fasteners.  Have you ever encountered rusted axles that had to be cut off? Maybe you are cursed with roll pins or snap rings that flew away. Complete every job the first time by showing up with all the components you need.

Pre-Packaged Complete Wheel Kits for manual pallet jacks come with all components you receive in a Load Wheel Kit, plus both steer wheels, bearings, steer wheel axle and fasteners. It's a great idea to have a couple extras in stock to stay ahead of emergencies, (as in the jack fell off the dock and now can't unload that shipment).


We do understand customers who want to be frugal by re-using axles if possible. To that end, in many cases the kits are less expensive than ordering even just the wheels separately.  After 30+ years of putting our customers first we feel bad when an additional order has to be placed for a second load wheel or axles (or those air-born roll pins!).  No one wants to pay shipping twice and wait days for delivery.





Check out the Extensive model lists we carry Wheel Kits for:
Electric lift trucks

What to do if you find the axles are rusted or frozen in place and you need some guidance?  We've got you covered there as well. We have a collection of YouTube videos to guide you.  Check out the links below!                             


How-to videos:

Save ...
...Time with Same-Day Shipping
... Money with Free Shipping on Orders over $450*


*Commercial ground shipping within Continental US Only.  Some items excluded


Ready to learn more or place an order? 
Call our highly knowledgeable customer service  (800)331-0839 
or email csinfo@genericparts.com      

Tuesday, August 14, 2018

Replacing a Pallet Jack Handle

For the last 15 years most pallet jacks have been manufactured in two main types of handle design. The dimensions and parts themselves will be unique to each brand. The vast majority of pallet jacks have a release lever in the center of the handle frame within the handle loop. This lever controls whether the unit is in lift mode, release mode or neutral. The bottom of the handle can attach to a bracket with the bracket connecting to the pump (style A).  

The second common design is a handle frame that connects directly to the pump (style B – see Valu-Jack photo below). All newer handles have an lower axle with a roller around it. This roller makes contact with a cap or washer that sits on the handle return spring. This spring surrounds the pump piston. As the handle is pumped up and down the roller compresses the spring and piston. This is what causes movement of the hydraulic oil through the pump and forces the pallet jack frame to lift. The spring then returns the handle to the upright position.



If a handle is out of adjustment or damaged it can be difficult to operate while at the same time causing a safety hazard for the operator. Routine maintenance will minimize downtime, extend the overall life of your equipment and ensure safety when used.

Here is the maintenance protocol we recommend every 6 months minimum.  Perform in shorter intervals if your equipment is in a high use environment.

- Inspect the handle frame for cracks and structural integrity.

- There should be minimal side play (from left to right or up and down if you wiggle it) in the handle socket. 

- Check for worn bushings. If bushings are not replaced regularly handle bracket holes can become worn. Damaged holes cause pin failure and may require complete handle replacement.

- Inspect the roller for flat areas and wear.

- Inspect the handle return spring for any cracks or failure to raise the handle completely vertical.

- Test handle release lever in all positions (Lift/Lower/neutral) and check proper tension in the control lever linkage.


- Replace any of the hard parts are worn more than 1/16".



We've created some videos YouTube Channel all about handles to,  check them out below.

* Here is a video on how to adjust the handle on your pallet jack

* Here is a video on installing the handle

* Here is a video on testing your handle



When the time come to replace your handle just follow this link to find your brand and model!








Thursday, April 5, 2018

Are all new Pallet Jacks the same?

This blog focuses a lot on helping folks be as efficient as possible when having to repair their pallet jacks.  

BUT - Sometimes the jack is just dead.  No number of helpful tips, perfectly priced kits or incredibly helpful customer service reps will save this pile of junk.

We get it.

But what is the time crunched busy person supposed to do?  The internet is full of cheap jacks.  What's really the difference?

Here are some really important factors to consider when looking at buying a new jack.

1st - You get what you pay for.  Seriously. Cost should honestly NOT be the only factor in your decision making process.  Why?  Because we hear far to often the frustration in a customer's voice when they call 6-12 months after purchasing a pallet jack and the handle bent, or it won't lift.  We are pretty awesome with our replacement parts coverage (have you read the post about how we can help you ID your replacement parts?) but no one wants to work on a new piece of equipment that soon.

2nd- Does the company you are considering carry replacement parts? Do they have real people you can talk to who can help you find what you need?

3rd - What are the terms of the warranty?  Is there a warranty?  Does the company you want to order from carry the replacement parts at their location or do they have to contact their source?

Generic Parts is the perfect company to chose to order your new pallet jacks from.

1. Although we are not the cheapest (and honestly don't want to be), you'll be hard pressed to find a jack that has the same quality for a lower price.

2. We carry all the parts here in our Beaverton, Oregon warehouse.  You can easily order in a number of formats.  Heck, if your local come drop in for a will call.  Our casa is your casa (between 8am-4pm)

3. We offer a 3 year limited warranty.  Why is this important?  Because this is our jack, and we sell all the replacement parts so we can get you out a warranty replacement Same day.  QA issues are few and far between but you can always trust that we will get you taken care of! 


The new Valu-Jack 2.0 is better than ever. Each unit features a cast iron pump for superior long term reliability. Another improvement we've made is a reinforced handle base with an ergonomic rubber grip.







VJ 27X48-55-2 $ 239.00 each*
*for six   Please call for pricing on quantities other than six.




  • 210° steering arc
  • 2.9" height with forks lowered,
  • 7.25" raised height
  • Cast iron pump with galvanized finish for superior corrosion resistance and long term reliability
  • Poly/steel steer wheels; solid nylon load wheels
  • Ergonomic rubber grip handle 
  • 3-function hand control and foot release
  •  Reinforced handle base
  • Three-year limited warranty covering manufacturer's defects
  • Equipped with pallet entry and exit rollers
  • Scratch resistant powdercoat and zinc-plated hardware throughout 
  • provides added resistance to corrosion.
  • 12 grease fittings located at all pivot points for easy maintenance
  • Replacement parts always in stock.
Valu-Jack Pallet Jack Version 2 Model Numbers indicate Width x Length of forks
PART NUMBER DESCRIPTION  PRICE (EA) $
VJ 27X48-55-25500 lb Capacity Standard Forks 239.00
VJ 27X48-55-2-N5500 lb Capacity Standard Forks with Nylon Load and Steer Wheels 239.00
VJ 27X48-55-2-S5500 lb Capacity Standard Forks with Steel Load and Steer Wheels 334.00
VJ 27X48-55-2-B5500 lb Capacity Standard Forks with Brake only (No backrest) 355.00

VJ 20.5X36-55-25500 lb Capacity Narrow Short Forks 229.00
VJ 20.5X48-55-25500 lb Capacity Narrow Forks 239.00
All pricing for minimum QTY-6. For individual pricing or higher volume discounts, call today!

Tuesday, August 22, 2017

Instructional Video: How to replace the handle on your pallet jack

For when you're looking to replace the handle on your manual pallet jack...

Research the necessary replacement parts and place your order with us online
Step-by-step repair videos are available to help you complete the task!

First, make sure you have the tools you'll need for handle removal & re-installation:


  • 3/16" Pin punch
  • 3mm Allen Wrench
  • Screwdriver
  • Hammer
  • Pliers

Next, follow along with the video below: 
















Be sure to check out Generic Parts Service YouTube channel for more 'How To' Videos:

Remove load wheels

Install load wheels

Replace the wheels on a pallet jack

Turn the manual jack back upright

Replace the steer wheels on a manual pallet jack

What other topics of repair videos would you like to see us to make?

Monday, June 19, 2017

Identify Your Jack!

With so many different types and styles of manual pallet jacks... 
knowing which model you have can make all the difference when it comes time to repair.
We Make It Easy!

  • Text a side view of the hydraulic pump to (503)523-8990
  • In-house technician ID's unit based on photo submission
  • Order replacement parts online or call (800)331-0839


Running low on time...? 
check out this hydraulic unit identification sheet. Pick your pump and order online now!


Which parts do you regularly stock for your equipment?





Tuesday, February 14, 2017

Instructional Video: How to replace the steer wheel on your manual pallet jack

When you're ready to replace the steer wheel on a manual pallet jack, let our expert technician be your guide!

First, research the necessary replacement parts and place your order online.

Second, you want to make sure you have the required tools on-hand for wheel removal & re-installation:
  • Flathead Screwdriver 
  • Snap Ring Pliers

Next, follow along with the video below: 
If you need additional help, email or call (800)331-0839 for help finding the parts you need.

Thursday, October 27, 2016

Load Wheel and Bracket Installation, Lift-Rite L-50

Looking to install load wheels on your manual pallet jack? 

Below are basic guidelines for installing a load wheel assembly within a load wheel bracket of a Lift-Rite L-50 manual pallet jack.


Note: 
4-way pallet jack does not use an exit roller. Secure the pivot axle to the frame with roll pin and install the load wheel.

Load Roller 
Insert the load roller axle sleeve into the load roller and place the load roller between the brackets. Install the axle bolt through the brackets and load roller. Secure the axle bolt with its nut. 

Load Roller Brackets
Slide the brackets onto the push rod and insert the pivot axle through the frame, brackets and exit roller. 


Line drawings available for this unit. Email or call today for your parts (800)331-0839. 

Tuesday, September 27, 2016

Load Wheel and Bracket Removal, Lift-Rite L-50

Looking to remove load wheels on your manual pallet jack? 

Below are basic guidelines for removing load wheel assemblies within the load wheel bracket of a Lift-Rite L-50 manual pallet jack.



Tip: Recommend to service one assembly at a time, using the other as a reference.

Load Roller 
Remove the nut and washer from the axle bolt. Slide the axle bolt out of the brackets and remove the load roller. Remove the load roller axle sleeve from the load roller.

Load Roller Brackets

You only need to replace the load wheel bracket if damaged or worn. Remove the load roller. With a pin punch and hammer, drive out the roll pin that fastens the pivot axle to the frame, then drive the pivot axle out of the frame, exit roller, and brackets. Pull the push rod away from the frame and slide the brackets off the push rod.


Line drawings available for this unit. Email or call today for your parts (800)331-0839. 

Coming next, learn how to install load rollers onto load wheel bracket...

Monday, August 15, 2016

Load Wheel and Bracket Inspection, Lift-Rite L-50

Looking to replace load wheels on your manual pallet jack? 

Below are basic guidelines for inspecting load wheels within a load wheel bracket of a Lift-Rite L-50 manual pallet jack.





Load Roller
Load rollers should not have flat spots or large pieces of metal embedded in them. (i.e. tacks, nails, or metal shavings). Any chips in the wheel that keep it from rolling smoothly indicate the need for replacement. If the wheel has cracks, loose tread, or does not turn freely, replace both wheels!

Note: Always change the wheels in pairs to reduce uneven wear. 

New load rollers have an outside diameter of 3" (L-50), 2" (L-50 mini), and 1 3/4" (L-50 CHEP). If the diameter is worn more than 1/4" from its normal size, replacement is necessary.

Load Roller Brackets 
Inspect the brackets for cracks or wear from prolonged rubbing on the floor. Check for oblong axle holes and inspect the bushings closely. (see Bushing Inspection) If any of the above conditions exist, replace the brackets.

Line drawings available for this unit. Email or call today for your parts (800)331-0839. 




Tuesday, July 12, 2016

Blue Giant PT-50 & PT-55 Parts Support

Need new wheels your Blue Giant PT-50 manual pallet jack? Load and steer wheel assemblies complete with bearings, seal kits and hard parts are readily available for your equipment.

Did you know...

Polyurethane is the most common tread material, and is typically the best option for display floors, carpeting, and warehouses. Poly wheels do not mark the floors and roll easily and quietly.

Part # BG 103-297-A-D

Load wheel assembly



















Part # BG 805-603

Hydraulic unit seal kit


















How often do you exchange load wheels on your pallet jack?

Thursday, June 9, 2016

Pallet Jack Push Rod Removal, Lift-Rite L-50

If you've inspected your push rod and found broken or cracked welds, bends, missing roll pins or worn bushings, removal of the push rod is likely necessary. This guide will show you how to remove the push rod(s) from your pallet jack.

Removal
Turn the jack over so the undercarriage section is exposed. Remove the load roller brackets (see Load Roller Brackets)

Loosen the nut on the push rod and then the push rod can be threaded off the eye bolt. 

The eye bolt can be removed with the push rod by using a hammer and pin punch to drive the roll pin out of the pin that fastens the eye bolt to the lifting link. 

Remove the pin and the push rod. The eye bolt can then be removed from the jack.

Note: 
The nut on the eye bolt is primarily a marker for proper adjustment. It also keeps the eye bolt or push rod from spinning out of adjustment when working on the load roller brackets or lifting link. 



Email or call (800)331-0839 today for your replacement parts!

Monday, June 6, 2016

Pallet Jack Push Rod Inspection, Lift-Rite L-50

When inspecting the push rods on your manual pallet jack, look for broken or cracked welds, bends, missing roll pins and worn bushings. 

It is best to mark the position of the eye bolt and nut in relation to the push rod to ensure proper adjustment during installation.


Note: 
The nut on the eye bolt is primarily a marker for proper adjustment. It also keeps the eye bolt or push rod from spinning out of adjustment when working on the load roller brackets or lifting link. 

It is easiest to adjust the push rod correctly if both push rod and bracket assemblies are in a fully lowered position before installing the pivot axle.

To ensure push rods are adjusted correctly, pump the jack up, then place the jack into release. If both forks bottom-out at the same time, the push rods are adjusted correctly. If one fork hits bottom before the other, it needs to be adjusted. You can either lengthen the push rod that hit first or shorten the push rod that hit second. Loosen the nut on the eye bolt and turn either way to achieve the correct length.

Email or call (800)331-0839 today for your replacement parts!

Coming up next, how to remove push rod from your pallet jack...


Thursday, June 2, 2016

Pallet Jack Push Rod Installation, Lift-Rite L-50

Now that you've removed the push rod, you're probably wondering how to properly re-install it onto your pallet jack. 

There are installation guidelines below for Lift-Rite models L-50 & L-50 CHEP. Technical advice is free for all our customers.
Installation
With the jack still turned on its side, fasten the eye bolt to the lifting link with pin and secure the pin with roll pins. 

Thread the nut onto the eye bolt with enough room to thread onto the push rod. Thread the push rod onto the eye bolt until it approximately matches the other push rod. 

Assemble the load roller brackets and the load roller onto the push rod. Line up the pivot axle hole on the brackets to the axle hole on the frame. 

Slide the pivot axle through the frame, brackets and exit roller (if there's one). Secure the pivot axle to the frame with roll pin. Tighten the nut on the eye bolt against the push rod. 



Email or call (800)331-0839 today for your replacement parts!

Download Lift-Rite Service Manual 


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