Showing posts with label replacement parts support. Show all posts
Showing posts with label replacement parts support. Show all posts

Wednesday, May 12, 2021

Steer Wheels - which ones are best for your pallet jack?

There is a host of different materials for steer wheels available. 


Polyurethane and Ultra-Polyurethane treads are the most common wheel treads you'll encounter on a pallet jack.

What's best for your pallet jack depends on where and how you use it.

 

Poly Tread on Nylon Hub


These have a chemical bond that secures the poly tread to a steel core (or hub). This option is ideal for display floors, carpeting, and warehouses. They mark floors the least while rolling easily and quietly. Under really heavy loads (2,500lb +), if left to sit for more than 8 hours, there is a possibility of the wheels flat-spotting.

Ultra-Poly Tread on Aluminum hub


Longer lasting and they roll more easily than regular poly, also a chemical bond on a steel core. Ultra-poly is very hard and won't shatter like nylon if too cold (i.e. in and out of a freezer). They are also non-marking with the possibility of flat-spotting, as mentioned above.

Solid Nylon Wheel 


This is a harder material that is best for cold storage applications. It is also the material of choice for use in environments that may cause rust or corrosion like poultry processing, and working with seafood. It can also be the best choice for refrigerated transport trucks that have grated floors. Lastly, they can be a good choice if the pallet truck is taken outside on the rough pavement. However these are more likely than poly to mark floors, so be mindful when using inside a showroom or hotel lobby, for example.

Solid Steel Wheel 


When all else fails you may need solid steel wheels. These are best for use on factory floors where there may be metal shavings or hard debris on the floor, and where noise is not an issue. What they lack in their ability for use in a sneak attack (they’re pretty loud) they make up for in sheer durability. These are also a good choice if you need to work outside on rough asphalt. But they can damage nice floors, so avoid use on floors you want to remain "pretty".

One Wheel or Two?

Now that you've got an idea of which type of wheel is best for your specific uses you are faced with another sometimes tough decision. One wheel or two?
First, most pallet jacks have two steer wheels. They are located on the main body of the jack, attached to the hydraulic unit, and therefore the handle. 

Unless a pallet jack is brand new, we always recommend replacing both steer wheels at the same time. There is a legitimate benefit  
Steer wheels wear down and get shorter the longer you have used them. Steer wheels (like pallet jack load wheels, or the tires on your car) do not act independently but are a portion of a larger machine. Even a small difference in diameter causes stress on the mating (aka connected) parts which then causes issues down the line. 

You find all variation wheels for most pallet jack brands here.

Because we so strongly advocate changing both at the same time we created wheel kits to get you everything you need, even the load wheels, and they are priced so that the hardware comes for free. 

Here is an example:


Complete wheel kit for Crown PTH 50

 Additional resources:


Here are some more links you may find handy as you venture down the road of replacing your steer wheels:


How do I find out the make and model of my pallet jack?


Video: How to turn a pallet over


Step-by-step video on how to replace your steer wheels


Step-by-step video on how to replace your load wheels


And more videos


Have a suggestion for a future blog post?  Need help ordering parts from www.genericparts.com?  


Give our friendly Customer Service team a call at 800-331-0839 or e-mail us at csinfo@genericparts.com 






Tuesday, February 12, 2019

High Lift Load Wheel Kits Now Available!

High Lift Pallet Jacks have been designed to increase operator safety and efficiency while also reducing fatigue. This category of equipment has become incredibly popular in warehouses all over the country. Naturally that means we had to make sure we are helping you keep them up and rolling smoothly. 






We are excited to announce that we have load wheel kits for all major brands including;


         Atlas           Hu-Lift           Mobile           Uline  

         Vestil           Wesco





Load Wheel Kits contain two load roller assemblies with bearings, axles, washers (if required) and fasteners.  You can now find our complete offering of load wheel kits for scissor lift pallet jacks here.



Check out the Extensive model lists we carry Wheel Kits for:
Electric lift trucks



With so many different types and styles of manual pallet jacks knowing which model you have can make all the difference when it comes time to repair. Need help determining what you have? We make it easy!

  • Call and give a heads up that you'll be texting a side view picture of the hydraulic pump to (503) 523-8990
  • Our in-house technician ID's unit based on photo submission
  • Order replacement parts online or call (800)331-0839

Once you have your parts, our support doesn't stop there! Have you checked out our You Tube channel featuring  "How To" videos? Here are some customer favorites!


How-to videos:


Order and Save ...
...Time with Same-Day Shipping
... Money with Free Shipping on Orders over $450*

Order today at www.GenericParts.com or call our highly trained Customer Service Team at 1-800-331-0831

*Commercial ground shipping within Continental US Only.  Some items excluded

Wednesday, November 14, 2018

When should I replace my wheels?

A common question we run across in pallet jack maintenance is "When do I replace the wheels on our equipment"? Of course you may need it when if it's dropped off a dock but your equipment will last longer if regular routine maintenance is performed.

To help out our customers we've created this reference guide  for manual pallet jack steer wheels and load wheels.  Below is a brief overview of the process, however we recommend printing it out for the full details and storing with your reference material.  We advise performing the below inspection points every 6 months.

Pallet Jack Wheel Inspection 

1. Test raise & lower function. If unit will not lift, bleed hydraulic unit by pumping handle 10 times with control lever in release position.

2. Once you have verified that the pallet jack will raise and lower, inspect both steer wheels and load wheels. Replace wheels if worn down .25" from new, debris is embedded in material or inhibiting the wheel from turning freely.

Note: Always replace both load wheels or steer wheels even if only one wheel meets the criteria for replacement.

3. Inspect the entry rollers. If they do not turn freely or are visibly damaged, replace.

Pre-Packaged Wheel Kits

Once you know you need to replace a set of Load Wheels, Steer Wheels (or both), a Pre-Packaged Wheel Kit is the best option on the market.  We were the first in the industry to create Pre-Packaged Wheel Kits.  They are in stock and ready to ship same day for most manual and electric pallet jack models.  Our goal is to make routine maintenance as easy as possible and we are excited to see how popular they have become among technicians.

Pre-Packaged Load Wheel kits for electric and manual lifts come ready to install.  You'll receive a pair of load wheels assembled with bearings plus the axles and fasteners.  Have you ever encountered rusted axles that had to be cut off? Maybe you are cursed with roll pins or snap rings that flew away. Complete every job the first time by showing up with all the components you need.

Pre-Packaged Complete Wheel Kits for manual pallet jacks come with all components you receive in a Load Wheel Kit, plus both steer wheels, bearings, steer wheel axle and fasteners. It's a great idea to have a couple extras in stock to stay ahead of emergencies, (as in the jack fell off the dock and now can't unload that shipment).


We do understand customers who want to be frugal by re-using axles if possible. To that end, in many cases the kits are less expensive than ordering even just the wheels separately.  After 30+ years of putting our customers first we feel bad when an additional order has to be placed for a second load wheel or axles (or those air-born roll pins!).  No one wants to pay shipping twice and wait days for delivery.





Check out the Extensive model lists we carry Wheel Kits for:
Electric lift trucks

What to do if you find the axles are rusted or frozen in place and you need some guidance?  We've got you covered there as well. We have a collection of YouTube videos to guide you.  Check out the links below!                             


How-to videos:

Save ...
...Time with Same-Day Shipping
... Money with Free Shipping on Orders over $450*


*Commercial ground shipping within Continental US Only.  Some items excluded


Ready to learn more or place an order? 
Call our highly knowledgeable customer service  (800)331-0839 
or email csinfo@genericparts.com      

Thursday, April 5, 2018

Are all new Pallet Jacks the same?

This blog focuses a lot on helping folks be as efficient as possible when having to repair their pallet jacks.  

BUT - Sometimes the jack is just dead.  No number of helpful tips, perfectly priced kits or incredibly helpful customer service reps will save this pile of junk.

We get it.

But what is the time crunched busy person supposed to do?  The internet is full of cheap jacks.  What's really the difference?

Here are some really important factors to consider when looking at buying a new jack.

1st - You get what you pay for.  Seriously. Cost should honestly NOT be the only factor in your decision making process.  Why?  Because we hear far to often the frustration in a customer's voice when they call 6-12 months after purchasing a pallet jack and the handle bent, or it won't lift.  We are pretty awesome with our replacement parts coverage (have you read the post about how we can help you ID your replacement parts?) but no one wants to work on a new piece of equipment that soon.

2nd- Does the company you are considering carry replacement parts? Do they have real people you can talk to who can help you find what you need?

3rd - What are the terms of the warranty?  Is there a warranty?  Does the company you want to order from carry the replacement parts at their location or do they have to contact their source?

Generic Parts is the perfect company to chose to order your new pallet jacks from.

1. Although we are not the cheapest (and honestly don't want to be), you'll be hard pressed to find a jack that has the same quality for a lower price.

2. We carry all the parts here in our Beaverton, Oregon warehouse.  You can easily order in a number of formats.  Heck, if your local come drop in for a will call.  Our casa is your casa (between 8am-4pm)

3. We offer a 3 year limited warranty.  Why is this important?  Because this is our jack, and we sell all the replacement parts so we can get you out a warranty replacement Same day.  QA issues are few and far between but you can always trust that we will get you taken care of! 


The new Valu-Jack 2.0 is better than ever. Each unit features a cast iron pump for superior long term reliability. Another improvement we've made is a reinforced handle base with an ergonomic rubber grip.







VJ 27X48-55-2 $ 239.00 each*
*for six   Please call for pricing on quantities other than six.




  • 210° steering arc
  • 2.9" height with forks lowered,
  • 7.25" raised height
  • Cast iron pump with galvanized finish for superior corrosion resistance and long term reliability
  • Poly/steel steer wheels; solid nylon load wheels
  • Ergonomic rubber grip handle 
  • 3-function hand control and foot release
  •  Reinforced handle base
  • Three-year limited warranty covering manufacturer's defects
  • Equipped with pallet entry and exit rollers
  • Scratch resistant powdercoat and zinc-plated hardware throughout 
  • provides added resistance to corrosion.
  • 12 grease fittings located at all pivot points for easy maintenance
  • Replacement parts always in stock.
Valu-Jack Pallet Jack Version 2 Model Numbers indicate Width x Length of forks
PART NUMBER DESCRIPTION  PRICE (EA) $
VJ 27X48-55-25500 lb Capacity Standard Forks 239.00
VJ 27X48-55-2-N5500 lb Capacity Standard Forks with Nylon Load and Steer Wheels 239.00
VJ 27X48-55-2-S5500 lb Capacity Standard Forks with Steel Load and Steer Wheels 334.00
VJ 27X48-55-2-B5500 lb Capacity Standard Forks with Brake only (No backrest) 355.00

VJ 20.5X36-55-25500 lb Capacity Narrow Short Forks 229.00
VJ 20.5X48-55-25500 lb Capacity Narrow Forks 239.00
All pricing for minimum QTY-6. For individual pricing or higher volume discounts, call today!

Thursday, February 4, 2016

New Improved Valu-Jack 2.0 Manual Pallet Jack

The new Valu-Jack 2.0 is better than ever. Each unit features a cast iron pump for superior long term reliability. Another improvement we've made is a reinforced handle base with an ergonomic rubber grip.


Features:
  • Cast iron pump
  • Three year limited warranty covering manufacturers defects
  • Reinforced handle base with ergonomic rubber grip
  • 210 degree turning radius
  • 12 grease fittings located at all pivot points for easy maintenance


Email us or call (800)331-0839 today for yours !

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