To install a new pallet jack handle, first lower the jack completely by pressing the foot pedal. This
will ensure that the unit doesn't come down unexpectedly onto your hands.
Assembly Steps
- Remove the retaining pin: Use pliers to remove the cotter pin holding the handle axle and slide the axle out partially.
- Position the handle: Place the handle assembly with the chain behind the roller and set the control lever in the down (pump) position.
- Route the control chain: Set the handle into the pump and partially slide the axle in so you can pivot it. Drop the control chain through the center hole in the handle axle.
- Secure the axle: Push the axle all the way in and use a hammer & pliers to install the roll pin to lock it into place.
- Release the return spring: Pull the handle down and remove the retaining pin holding the handle return spring so the handle can rise fully.
- Connect the chain: Attach the chain and connector to the foot pedal, then tighten the jam nut on top of the pedal finger-tight.
You can follow along our step-by-step video:
Testing the Jack
Since the handle comes pre-adjusted from the factory, you can test it directly:
- Pump Mode: Pump the handle to ensure the jack goes up.
- Neutral Mode: Lift the lever into the neutral position; the jack should stay lifted but not rise as you pump.
Are you replacing the handle? You can follow along this video
and get your new handle, and other replacement parts at Generic Parts Service.


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