Thursday, April 5, 2018

Are all new Pallet Jacks the same?

This blog focuses a lot on helping folks be as efficient as possible when having to repair their pallet jacks.  

BUT - Sometimes the jack is just dead.  No number of helpful tips, perfectly priced kits or incredibly helpful customer service reps will save this pile of junk.

We get it.

But what is the time crunched busy person supposed to do?  The internet is full of cheap jacks.  What's really the difference?

Here are some really important factors to consider when looking at buying a new jack.

1st - You get what you pay for.  Seriously. Cost should honestly NOT be the only factor in your decision making process.  Why?  Because we hear far to often the frustration in a customer's voice when they call 6-12 months after purchasing a pallet jack and the handle bent, or it won't lift.  We are pretty awesome with our replacement parts coverage (have you read the post about how we can help you ID your replacement parts?) but no one wants to work on a new piece of equipment that soon.

2nd- Does the company you are considering carry replacement parts? Do they have real people you can talk to who can help you find what you need?

3rd - What are the terms of the warranty?  Is there a warranty?  Does the company you want to order from carry the replacement parts at their location or do they have to contact their source?

Generic Parts is the perfect company to chose to order your new pallet jacks from.

1. Although we are not the cheapest (and honestly don't want to be), you'll be hard pressed to find a jack that has the same quality for a lower price.

2. We carry all the parts here in our Beaverton, Oregon warehouse.  You can easily order in a number of formats.  Heck, if your local come drop in for a will call.  Our casa is your casa (between 8am-4pm)

3. We offer a 3 year limited warranty.  Why is this important?  Because this is our jack, and we sell all the replacement parts so we can get you out a warranty replacement Same day.  QA issues are few and far between but you can always trust that we will get you taken care of! 


The new Valu-Jack 2.0 is better than ever. Each unit features a cast iron pump for superior long term reliability. Another improvement we've made is a reinforced handle base with an ergonomic rubber grip.







VJ 27X48-55-2 $ 239.00 each*
*for six   Please call for pricing on quantities other than six.




  • 210° steering arc
  • 2.9" height with forks lowered,
  • 7.25" raised height
  • Cast iron pump with galvanized finish for superior corrosion resistance and long term reliability
  • Poly/steel steer wheels; solid nylon load wheels
  • Ergonomic rubber grip handle 
  • 3-function hand control and foot release
  •  Reinforced handle base
  • Three-year limited warranty covering manufacturer's defects
  • Equipped with pallet entry and exit rollers
  • Scratch resistant powdercoat and zinc-plated hardware throughout 
  • provides added resistance to corrosion.
  • 12 grease fittings located at all pivot points for easy maintenance
  • Replacement parts always in stock.
Valu-Jack Pallet Jack Version 2 Model Numbers indicate Width x Length of forks
PART NUMBER DESCRIPTION  PRICE (EA) $
VJ 27X48-55-25500 lb Capacity Standard Forks 239.00
VJ 27X48-55-2-N5500 lb Capacity Standard Forks with Nylon Load and Steer Wheels 239.00
VJ 27X48-55-2-S5500 lb Capacity Standard Forks with Steel Load and Steer Wheels 334.00
VJ 27X48-55-2-B5500 lb Capacity Standard Forks with Brake only (No backrest) 355.00

VJ 20.5X36-55-25500 lb Capacity Narrow Short Forks 229.00
VJ 20.5X48-55-25500 lb Capacity Narrow Forks 239.00
All pricing for minimum QTY-6. For individual pricing or higher volume discounts, call today!

Step-by-step: How to replace steer wheels

How to replace the steer wheels on your pallet jack Tools needed: Flathead screwdriver Snap ring pliers Process First, you need to turn the ...